Manuals > General English > Rosetta Stone Advantage > Beginner - Book 1 > Lesson 26
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By the end of the lesson, the student should be able to ask for information at the airport.
Communication strategies:
The student should be able to able to ask for information at the airport using the four techniques below:
- ask where things are
e.g. Where is the information desk.
- purchase transportation tickets
e.g. Two one-way tickets, please.
- ask what time trains and busses leave
e.g. When does the bus leave?
- ask for recommendations
e.g. What restaurants do you recommend?
Words and rules:
The student should be able to use the definite article when referring to something specific e.g. the Takasaki line
The student should be able to use prepositions of time e.g. It leaves at 5:00
The student should be able to use the present tense to state when a future scheduled action will happen. e.g. The train leaves in ten minutes.
Appropriateness:
Register: When asking staff for information a polite register is used.
Track #54
I need to go downtown quickly. Where can I get a taxi?
Track #55
Excuse me, I’d like a ticket to Central Station, please.
Track #56
What time does the bus to the South Terminal leave?
Track #57
Excuse me, can you recommend a good hotel near South Street Station?
Because the lesson touches on the topic of airports, you are welcome to introduce some of the following vocabulary if you like.
1) a boarding pass (n)
2) carry-on luggage (n)
3) baggage claim (n)
4) customs (n)
5) delayed (adj)
6) identification (n)
7) on time (adj)
8) a stopover (n)
9) a visa (n)
10) liquids (n)
Option 1:
Difficulty ★
Type: Discussion
Purpose: Warm up
Method: Discuss some things you like and don’t like doing in airports.
Option 2:
Difficulty ★★
Type: Controlled practice
Purpose: Giving recommendations
Method: P1: States a desire + ask for a recommendation
P2: Gives a recommendation
e.g.
A)
I’m really hungry. Do you know any good restaurants around here?
B) Why don’t you check out ABC burger?
Option 3:
Difficulty ★★
Type: Controlled practice
Purpose: Buying tickets
Method: Teach the student how to purchase different tickets. Teach them the following
structure. (NUMBER) (AGE) (TYPE) tickets to (PLACE)
e.g.
I’d like two adult one-way tickets to Tokyo, please.
Can I get three children's return tickets to Osaka, please?
Option 4:
Difficulty ★★
Type: Expansion
Purpose: Giving directions around the airport
Method: Practice giving directions both around the airport and to the airport from different locations.
Extra questions you might like to ask in the lesson
- Where do you want to go?
- Where are you staying?
- Single or return? / One-way or round trip?
Let’s start
Match the people to the places in the airport.
travel desk = I help people buy bus and train tickets.
Customs = I check passengers’ bags.
information desk = I give people directions.
Immigration = I check visitors’ passports.
tourist information center = I recommend hotels to tourists.
What are some other things you usually see at the airport?
- a planes
- a runway
- a hanger
- duty free shops
- baggage claim
- arrival’s board
- check in counter
- a scanner
- a lounge
Let’s try
Listen to the four people. What do they want?
Track #54
I need to go downtown quickly. Where can I get a taxi?
= Stacy wants to know where she can get a taxi.
Track #55
Excuse me, I’d like a ticket to Central Station, please.
= Dennis wants a ticket to Central Station
Track #56
What time does the bus to the South Terminal leave?
= Abbie wants to know when the bus leaves
Track #57
Excuse me, can you recommend a good hotel near South Street Station?
= Suzie wants a hotel recommendation
What are some reasons you might need to talk to the staff at the airport?
- You might need to talk to the staff at the food court if you want to order food.
- You might need to talk to the staff at the currency exchange if you want to exchange money
- You might need to talk to the staff at the travel counter if you want to reserve a bus ticket
- You might need to talk to the staff at the check in counter if you don’t want to use an e-ticket.
Let’s practice
Use the information and phrases below to practice asking for information at the airport.
Lisa Booth
- to know which train goes to South Street Station
- to know when the train arrives / leaves
A) Excuse me.
B) Yes.
A) Which train goes to South Street Station?
B) The Red Line goes to South Street Station.
A) Great. When does the next train arrive?
B) It arrives in 10 minutes.
A) Thank you.
B) You’re welcome
Let’s speak
Complete the role-play
- Ask for directions to the tourist information office.
- Get recommendations for a hotel and a restaurant.
- Buy a bus ticket to your hotel.
- Find out when the next bus leaves.
A) Excuse me.
B) Hi. How can I help you?
A) I’d like to stay somewhere in the city. Can you recommend a good hotel?
B) How about the Plaza Hotel?
A) Sure. Do they have any rooms available?
B) Yes. Would you like a single or a double?
A) Single please.
B) Here you are.
A) And, how do I get to the hotel?
B) There is a bus.
A) Where do I catch the bus from?
B) Bus bay 8.
A) OK. How much is a ticket?
B) $5
A) OK. One ticket please. And when does the next bus leave?
B) In 10 minutes.
A) Thanks.