Rosetta Stone advantage: Elementary - Book 2 - Lesson 21

 

Manuals > General English > Rosetta Stone Advantage > Elementary - Book 2 > Lesson 21

 

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Communicative lesson goal

By the end of the lesson, the student should be able to book a vacation.

Communication strategies:
The student should be able to book a vacation using the following strategy:
1) state you'd like to book a vacation
2) state when and where you'd like to go
3) choose a vacation package from a list of options
4) ask about the details.
5) pay for the trip

A) Hello. How may I help you?
B) I’d like to book a vacation.
A) Great. Do you have a destination in mind?
B) Not really.
A) OK, when were you thinking of leaving?
B) March.
A) And how long?
B) 2 weeks.
A) OK great. Let me show you what we have in March. We have trip A, trip B and trip C. Trip A is [insert information] Trip B is [insert information] Trip C is [insert information]
B) Trip A sounds great. Can you tell me more about it?
A) Sure [insert information]
B) Is breakfast included in the price?
A) Yes, sure is.
B) What’s the hotel like?
A) It’s brand new. 5 stars.
B) Is it cheaper if I leave on a different day?
A) Let me check. If you leave on a Friday the 7th, you will save $200.
B) Great. I’ll leave on a Friday then. Can I pay by credit card?

Words and rules:
- The student should be able to state what they desire to do e.g. I'd like to go to China.
- The student should be able to ask for recommendations e.g. What do you recommend?
- The student should be able to ask for more information e.g. Tell me more
- The student should be able to use comparatives e.g. Which day is cheaper?

Appropriateness:
Non-verbal behaviour: NA
Register: When talking with a staff member we usually use a polite register
Social rules: NA
Cultural references: "book" means the same as "reserve"

Audio script

Track #53
You’re interested in Japan? I suggest this 2 week package tour. You’ll spend 3 days in Tokyo, 1 day in Osaka, 4 days in Kyoto and Nara, 3 days in Fukuoka, and 3 days in Okinawa.

Track #54
If you’re looking for a romantic weekend getaway, I recommend this 2-day-2-night package in Keystone, Colorado. The price includes airfare, hotel, and 2 meals a day. Because it’s off season, there’s a 40% discount.

Track #55
We are running a special campaign at the moment. For just $3700 you can enjoy a wonderful week in Paris, staying at a 5-star hotel, only 3 minutes from the heart of the city. Airfares included.

Extra vocabulary

Because the lesson touches on the topic of vacations, you are welcome to introduce some of the following vocabulary if you like.

1) airfare (n)
2) a campground (n)
3) a destination (n)
4) arrive (v)
5) depart (v)
6) accommodation (n)
7) a getaway (n)
8) a national park (n)
9) an itinerary (n)
10) scenery (n)

Extra activities

Option 1:
Difficulty ★★
Type: Let's start - Warm-up discussion
Purpose: Steering the student into the goal of the lesson before opening the book.
Method: Before you open the book, discuss the following questions in regards to travelling:
1. What type of traveler am I?
2. What am I looking for?

Option 2:
Difficulty ★★
Type: Let's practice - Controlled practice - State the question
Purpose: Giving the student practice forming correct questions
Method: Give the student an answer and have them work out what the question was. You can use your own information, or the information from the lesson in the vacation package outline.
e.g It's a four-star hotel.
= What kind of hotel is it?

Extra questions you might like to ask in the lesson
- What's included in the vacation package?
- What is the best time of year to travel to this destination?
- What is not included in the price?
- How much money should I bring?
- What tours or activities do you suggest?
- Have you visited my travel destination?
- What documents do I need to carry with me when I travel?
- Do I need a passport or visa?
- Are my tickets refundable?
- What deposits or up-front trip costs will I have to pay?
- Can I save money by flying at different times of day?
- Can I save money by choosing a room at a different hotel?
- Will I need any special vaccinations?
- What is the cancellation policy?
- Is there Internet available? Wi-FI?
- Are restaurants near by? If not, how far away are they?

Answers

Let’s start
Match the vocabulary to the pictures.
Top line (L>R) a theme park / a ski resort / a World Heritage Site
Bottom line (L>R) a bed & breakfast / a Japanese inn / a youth hostel

Discussion questions:
1) Where have you been to on vacation recently?
Recently, I went to Hawaii. It was great.
2) What are some places you’d like to see, or things you’d like to do on your next vacation?
On my next vacation, I’d like to go to Paris. I’ve always wanted to see the Eiffel Tower.

Let’s try
Track #53
It’s a 2 week package tour. You’ll spend 3 days in Tokyo, 1 day in Osaka, 4 days in Kyoto and Nara, 3 days in Fukuoka, and 3 days in Okinawa.

Track #54
She recommends a 2-day-2-night package in Keystone, Colorado. The price includes airfare, hotel, and 2 meals a day. Because it’s off season, there’s a 40% discount.

Track #55
They are running a special campaign at the moment. For just $3700 you can enjoy a wonderful week in Paris, staying at a 5-star hotel, only 3 minutes from the heart of the city. The airfares are included.

Let’s practice
Situation: The customer wants to travel domestically
Special packages at the moment
1) Two day romantic getaway in New York
B&B in upstate New York. All meals, airfare, and car service included. $400 weekdays / $500 weekends.
2) Four-day Disney package
Enjoy the magic of Walt Disney World Resort in Orlando, Florida with our four-day package. Stay right beside the park, and enjoy entry to the Magic Kingdom Park, Epcot, and Disney’s Hollywood studios. Hotel, and all meals included. $1800.

Expected outcome
A) I’d like to book a vacation. Do you have any special deals at the moment?
B) Where would you like to go?
A) Somewhere in the US.
B) OK. And how long were you thinking of going for?
A) Just a few days.
B) One moment please. Just let me check. OK. We have two specials at the moment.
A) Great. Can you tell me about them?
B) Sure. We have a two day romantic getaway at a B&B in Upstate New York. All meals, airfare, and car service included. It’s $400 for weekdays and $500 for weekends.
A) I’m not so interested in that one. What other packages are available?
B) In that case, you can enjoy the magic of Walt Disney World Resort in Orlando, Florida with our four-day package. Stay right beside the park, and enjoy entry to the Magic Kingdom Park, Epcot, and Disney’s Hollywood studios. Hotel, and all meals included. For just $1800.
A) That sounds great. I’ve always wanted to go to Disneyland.
B) It’s a great deal.
A) What’s the Hotel like?
B) It’s brand new and it’s right in front of the park.
A) Great. Is breakfast included?
B) Yes, breakfast and hotel transfers are included. When would you like to leave?
A) The 26th.
B) OK, so that would mean you’re coming back on the 30th.That comes to $1800. How would you like to pay?
A) Credit please. Here you go.

Let’s speak
More or less the same role-play as above

A) Hello. How may I help you?
B) I’d like to book a vacation.
A) Great. Do you have a destination in mind?
B) Not really.
A) OK, when were you thinking of leaving?
B) March.
A) And how long?
B) 2 weeks.
A) OK great. Let me show you what we have in March. We have trip A, trip B and trip C
B) Trip A sounds great. Can you tell me more about it?
A) Sure (details)
B) Is breakfast included in the price?
A) Yes, sure is.
B) What’s the hotel like?
A) It’s brand new. 5 stars.
B) Is it cheaper if I leave on a different day?
A) Let me check. If you leave on a Friday the 7th, you will save $200.
B) Great. I’ll leave on a Friday then. Can I pay by credit card?